ABOUT EDGE SOCIAL

EDGE Social was founded by Jade in 2023. After a keen interest in Social Media and working in a fast paced marketing role the passion for the industry grew further and the agency was born.

We are passionate about helping businesses grow to a high level whilst giving them more time to focus on the important parts of their brand. Leading to greater success for the future.

At EDGE, we do what it takes to stay ahead of the game. We incorporate innovative ideas and successful strategies to ensure that our clients get to the top and stay there.

WORK WITH US

FREQUENTLY ASKED QUESTIONS

WHERE ARE YOU BASED?

WE ARE BASED IN NEWCASTLE UPON TYNE, UK. HOWEVER, WE WORK REMOTELY MEANING YOU CAN ACCESS OUR SERVICES WORLDWIDE.

HOW DOES PAYMENT WORK?

IF YOU WORK WITH US ON A MONTHLY MANAGEMENT SERVICE, YOUR SET UP COST AND FIRST MONTHLY PAYMENT WILL BE TAKEN UPFRONT, THE REMAINING MONTHS WILL BE INVOICED ON A 30-DAY BASIS. IF YOU PURCHASE A ONE-OFF SERVICE, A 50% DEPOSIT WILL BE TAKEN TO SECURE THE PROJECT.

WHAT IS YOUR PRICING?

OUR PRICES VARY DEPENDING ON THE PACKAGE YOU CHOOSE. WE CAN ALSO CREATE BESPOKE PACKAGES FOR THOSE BRANDS WHO WOULD LIKE TO TAILOR INDIVIDUAL SERVICES. TO FIND OUT OUR PRICES PLEASE HEAD TO OUR SERVICES PAGE OR FILL OUT THE FORM IN OUR CONTACT SECTION.

HOW DO I GET STARTED?

TO GET STARTED, PLEASE HEAD TO OUR ENQUIRY PAGE AND FILL OUT THE FORM. WE WILL BE IN TOUCH AS SOON AS POSSIBLE TO GET STARTED.

DO YOU HAVE A MINIMUM TERM?

YES. IF YOU CHOOSE TO WORK WITH US ON A MONTHLY BASIS, WE WORK ON A MINIMUM 3-MONTH CONTRACT BASIS.

WHAT ARE THE EARLY-TERMINATION TERMS?

IF YOU WISH TO CANCEL YOUR CONTRACT BEFORE THE 3 MONTHS ARE COMPLETED, YOU MAY DO SO BY PAYING AN EARLY TERMINATION FEE. THESE ARE THE TERMS:

1. YOU MUST GIVE 1 MONTH'S NOTICE.

2. YOU MUST PAY 50% OF THE REMAINING LOCKED-IN PERIOD AS AN EARLY TERMINATION FEE.

3. YOU WILL NOT RECEIVE CONTENT FOR THE REMAINING LOCKED-IN PERIOD.

WILL I GET TO REVIEW POSTS BEFORE THEY GO UP?

YES. ONCE YOUR CONTENT IS READY, WE PROVIDE YOU WITH A VISUAL MOCKUP OF YOUR FEED FOR THE UPCOMING MONTH. YOU WILL ALSO GAIN ACCESS TO YOUR CONTENT CALENDAR WHERE YOU CAN VIEW THE INDIVIDUAL POSTS AND THEIR CAPTIONS. IN THE CONTENT CALENDAR, YOU MAY REQUEST EDITS FOR THE UPCOMING POSTS BEFORE THEY ARE PUBLISHED.